Refund policy

All sales are final. We do not accept returns, exchanges, or refunds unless required by law or unless the item you received is damaged, defective, incorrect, or materially different from the product description.

Please review your order carefully before completing your purchase. By placing an order, you agree to this policy.

If your order arrives damaged, defective, incorrect, or materially not as described, please contact us within 3 days of delivery at overjoymedia.com. Include your order number, a description of the issue, and photos or other supporting documentation when applicable.

If we determine that your item qualifies for a refund, replacement, or other remedy, we will provide instructions for next steps. We reserve the right to deny refund requests that do not meet the conditions stated in this policy.

Shipping costs, handling fees, and other non-product charges are non-refundable unless required by law or unless the issue was caused by an error on our part.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.